Quality Service Leadership Award.
Congratulations to our President, Cameron Haring, recipient of this years Quality Leadership award. The award, presented by the Rotary Club of Cleveland, is co-sponsored by Magnet and the Ohio Manufacturing Extension Partnership. The award was presented Thursday afternoon, on May 20th.
The Quality Service Leadership Award goes to a firm that displays significant continuous improvement efforts in serving its customers. Magnet considered the following criteria in reviewing the nominees for this award:
the company's process for:
for achieving continuous improvement efforts in customer satisfaction
determining requirements and expectations of customers and markets, including customer satisfaction feedback
the company's method for validating service quality including:
the selection, management, and use information/data to support key company processes that improve company performance
the company's actual performance and improvement in key business areas
Cameron would like to thank the Rotary Club, Magnet and the Ohio Manufacturing Extensions for recognizing DECA Manufacturing's work to ensure customer satisfaction. We believe in making great connections with wired components and our customers.
To learn more about all the awards presented, please look at the full program.